Fabric Gallery Showroom Manager

Department:  Leasing

Date Posted: 8/9/2024

Dallas Market Center is seeking a Fabric Gallery Showroom Manager to join our team! You will be responsible for overall management, revenue, operation, and buyer/exhibitor relations for the IHDC Fabric Gallery. 

Position Description:

  • Creatively maximizes sales to maximize retention of exhibitors and maintain 100% occupancy. 
  • Nurtures and maintains positive relationships with showroom exhibitors and prospects to support and promote loyalty to DMC; maximizes relationships to increase exhibitor retention. 
  • Maintains knowledgeable level of showroom products/lines to effectively assist buyers in writing orders, understanding terms, selling samples and maintaining up-to-date monthly order logs; ensures collateral material is available and distributed.  Maximizes relationships to increase buyer loyalty to DMC and frequency of visits.
  • Responsible for keeping and timely distribution of weekly, monthly and year-over-year reporting.
  • Responsible for keeping HG management up to date on Gallery issues, performance and any activity that positively or negatively impacts the gallery through weekly meetings and on-going communication.
  • Effectively oversees on-site management and operations of showroom by coordinating with Housekeeping, Engineering, Security, Maintenance, etc., to maximize buyer experience and ensure showroom is presentable and prepared for daily traffic.
  • Ensure Gallery is neat and well-merchandised at all times – manage tenant merchandising activity to minimize disruption and preserve buyer experience. 
  • Ensures proper staffing of the Gallery during market and supervises staff activity and performance. Adhere to posted business hours and never leave Gallery unattended.
  • Coordinates and manages every aspect of new exhibitor move-ins; ensures exhibitors are informed and follow move-in procedures; coordinates freight receipt, signage and marketing needs 
  • Nurtures and maintains positive relationships with designers and buyers – proactively introducing them to Fabric Gallery new resources.
  • Maintains and updates current exhibitor roster with Protective Services and assists exhibitors with after-hours access to building and showroom. 
  • Works with Leasing and Marketing Department to promote the Gallery through press releases, special events, brochures, website content, etc., for external promotion of the showroom. 
  • Assists when needed with leasing and accounting on collection issues among tenants.
  • Attends local design events as representative to keep the Gallery top of mind among this community.
  • Works with leasing to identify opportunities and gallery needs to help curate the best possible Gallery Offering. 
  • Other related duties as assigned

Positions Supervised:

  • Seasonal Gallery Staff 

Required Education: 

  • Bachelor’s degree in related field preferred 

Required Experience:

  • 5+ years of professional sales and showroom management experience
  • 5+ years’ experience or working knowledge of residential and commercial interior design industries 
  • Proficiency in Microsoft Office Suite: Word, Excel, Outlook, PowerPoint

Physical Requirements:

  • Office Environment- Ability to sit for vast majority of work shift
  • Market Environment – Ability to stand/walk for extended periods during markets 

Required Competencies:

  • Communication:  Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues.  Communicates effectively in writing; is clear, concise and easily understood.
  • Conflict Management:  Anticipates or seeks to resolve confrontations, disagreements, or complaints in a constructive manner.
  • Customer Focus:  Adapts and maintains a customer-focus mindset that acknowledges the importance and value of the customer and acts accordingly.
  • External Awareness:  Becomes and remains informed of external trends, interests, and issues with potential impacts on internal organization policies, procedures, operations, positions, and practices.
  • Flexibility:  Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”
  • Integrity:  Firmly adheres to a code of moral values; is honest and forthright in actions and words.
  • Interpersonal Skills:  Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.
  • Planning:  Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.
  • Resource Utilization:  Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives.  Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.
  • Self-Management:  Engages in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve own performance.  Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.
  • Time Management:  Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).

To Apply


Apply Direct

Send resume to:

jobs@dallasmarketcenter.com

Or mail to:

Dallas Market Center
Human Resources
2100 Stemmons Freeway
Dallas, TX 75207